Category: Climbing business

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CRM in a Climbing Gym

What is CRM? CRM (Customer Relationship Management) is a powerful tool that supports the work of managers and sales, marketing and customer service departments. Thanks to this tool, it is possible to automate and support the processes of acquiring and maintaining contact with customers. The sales department in most well-organized ...

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Recruitment of climbing gym employees

The employees of climbing centers are an important element of the operation of this type of business. The recruitment of the climbing center staff should therefore be carried out in a well-organized and thoughtful manner.   What do you need to remember when planning the recruitment of employees in your ...

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6 things to include in the “First visit at the climbing gym” page

First visit at the climbing center usually creates a lot of questions and concerns. As we all know, the beginnings of climbing, as well as any other sport, can be difficult. New athletes can therefore have a lot of distracting thoughts, that can reduce satisfaction from climbing training. Make sure ...

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How to build long-term relationships with climbing-gyms customers?

Are you wondering how to keep a new customer in your climbing gym for longer?   Good relationships with customers are key to the success of any business. This also applies to sports facilities, including climbing gyms. To achieve long-term positive results, remember that maximizing the return on a single ...

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Modern Marketing in a Climbing Gym

Climbing is becoming increasingly popular, but this also means that more competition is emerging in the market. More and more climbing centers are being built, so if you own a climbing gym, you must try to stand out from the competitors.   How to achieve this?   Watch an interview ...

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Local server vs cloud storage for climbing gym

Local server or cloud storage?   Have you ever thought about which data storage solution is better for your climbing gym?   Secure and convenient storage of data is important in every business. Regardless of whether you run a small climbing gym or own a huge climbing gym chain.    ...

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Tablet applications for your climbing gym

Improve your climbing gym customers experience thanks to tablet applications   Nowadays, technology surrounds us from all sides. Modern technological solutions are being used to automate ticket sales and speed up registration, entry and exit to sports facilities. It is very helpful, but sometimes makes customers feel like one of ...

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What is check-in kiosk and how to use it in the climbing gym?

Check-in kiosks are self-service kiosks designed to control a customer’s time in your climbing gym. They allow customers to register, enter and leave the climbing gym by themselves, using scanners and simple tablet devices. This reduces the responsibilities of the receptionist and shortens the time to enter and leave the ...

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Why are simple sale kiosks valuable for your business?

  Why are simple sale kiosks valuable for your business? The success of every business is made by the happiness of its customers. Make your climbing gyms guests happy thanks to the CLIMBMANAGER software with the possibility to use simple sale kiosks.   Our new product ‘simple sale kiosk’ is ...

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8 techniques to increase climbing gym membership sales

Sales tactics in the gym business are key. The success of a climbing gym is built on its members. So how do you increase your gym’s sales? Prepare an offer of membership that a customer will not want to cancel.   For the customer, the contract should be easy to ...

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