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Tag: customer service

6 things to include in the “First visit at the climbing gym” page

First visit at the climbing center usually creates a lot of questions and concerns. As we all know, the beginnings of climbing, as well as any other sport, can be difficult. New athletes can therefore have a lot of distracting thoughts, that can reduce satisfaction from climbing training. Make sure…

What is check-in kiosk and how to use it in the climbing gym?

Check-in kiosks are self-service kiosks designed to control a customer’s time in your climbing gym. They allow customers to register, enter and leave the climbing gym by themselves, using scanners and simple tablet devices. This reduces the responsibilities of the receptionist and shortens the time to enter and leave the…

climbing gym

Back to the climbing gym – be ready to open a business

Are you getting ready to re-open your climbing gym? Make sure your customers are enthusiastic about your offer and customer service.   Back to the climbing gym – be ready to open a business   We are happy with you that you can finally re-open your climbing gym! However, if…